PURPOSE

The purpose of this report is to provide the City Council with the proposed Fiscal Year (FY) 2004-2005 Annual Work Program and Departmental Performance Indicators. 

BACKGROUND

Annual Work Program

In 2000, the City Council adopted a 10-Year Strategic Plan entitled Embarking on a New Millennium (2001-2010).  This Strategic Plan identifies and defines strategic priorities and includes corresponding goals and sub-goals that are designed to direct future actions by the City government to achieve the vision of the plan.

The Annual Work Program is used as a management tool to identify, prioritize, and monitor the City's projects in accordance with the Strategic Plan.  The proposed FY 2004-2005 Annual Work Program (see Attachment I) includes over 350 work items, including several capital improvement projects.   These items are organized under the seven goals identified in the Strategic Plan document entitled:

Section A       Quality of Life and Sense of Community - To insure that the City retains a sense of community and high quality of life characterized by permanent residency in well maintained and attractive single and multi-family neighborhoods suitable for all ages and socio-economic groups.

Section B       Quality and Clean Development - To provide and further enhance a strong economic base by encouraging quality and clean retail commercial and industrial development that is compatible within a community of homes.

Section C       Fire and Police Services - To provide cost effective, quality safety services and facilities that result in the provision of a safe environment so that citizens are secure in pursuing their professional and personal activities.

Section D       Parks and Library - To provide and enhance the high level of leisure, information and other human services available to Burbank citizens.

Section E       Environment and Infrastructure - To enhance the role of the City as a leader in the effort to protect the environment and preserve our natural resources while continuing to provide and enhance the essential public works and infrastructure of the City.

Section F       General City Operations - To provide municipal government leadership which is open and responsive to its residential and corporate constituents and is characterized by stability, confidence in the future and cooperative interaction among civic leaders, residents, business people and City staff, while recognizing and respecting legitimate differences of opinions on critical issues facing the City.

Section G       Fiscally Responsible City Government - To operate the City government in a fiscally and managerially responsible and prudent manner.

Generally, the Annual Work Program document reflects the work items identified by each department and suggested by the City Council during the past year and the annual budget study sessions.  Listing all the specific objectives together in one document allows the City Council, City staff, and the public an opportunity to comprehensively review the City's Annual Work Program as a companion volume to the 10-Year Strategic Plan.

This year, staff also incorporated into the Annual Work Program the goals that each Council Member expressed during the City Council�s Goal Setting Workshop held on May 8, 2004.  Each Council Member�s goals have been placed in a matrix that groups the goals together into ten broad goal categories or topics (see Attachment II).  Staff has matched each Work Program item to a City Council goal number to show the programs and projects that are already underway to meet the City Council�s FY 2004-2005 goals. 

Performance Indicators

Included with the Annual Work Program review are the FY 2004-2005 Departmental Performance Indicators (see Attachment III).  Performance Indicators are used by the City to assess how efficiently and effectively programs and activities are provided and determine whether organizational goals are being met.  Specifically, the City�s programs and services are measured so that we can ascertain the following: 1) How well are our services being delivered?; 2) Are planned accomplishments being met?; 3) Are community problems being solved?; and, 4) Are our residents/customers satisfied with the results?  Performance Indicators have become an integral part of the budget process for most cities and are a needed component to compete for state and national budget awards.

Presentation Schedule

Each Department Manager will present their proposed FY 2004-2005 Annual Work Program and Performance Indicators for the City Council�s review and be prepared to answer any questions from the Council as per the attached presentation schedule (see Attachment IV).

RECOMMENDATION

Staff continues to believe that the Annual Work Program and Departmental Performance Indicators are effective project-tracking and work quality measurement tools that assist the City Council in achieving their Strategic Plan goals.  Staff requests that the City Council review the proposed FY 2004-2005 Work Program and Departmental Performance Indicators per the proposed schedule and provide input and direction as necessary. 

Attachments

Attachment I � FY 2004-2005 Annual Work Program

Attachment II � FY 2004-2005 Combined City Council Goals

Attachment III � FY 2004-2005 Departmental Performance Indicators

Attachment IV � FY 2004-2005 Annual Work Program and Performance Indicator Presentation Schedule

go to the top